{"id":49093,"date":"2026-06-25T10:03:54","date_gmt":"2026-06-25T10:03:54","guid":{"rendered":"https:\/\/languageinactionltd.co.uk\/?page_id=49093"},"modified":"2026-06-25T10:06:11","modified_gmt":"2026-06-25T10:06:11","slug":"politica-de-capacidade-de-desempenho","status":"publish","type":"page","link":"https:\/\/languageinactionltd.co.uk\/pt\/policies\/performance-capability-policy\/","title":{"rendered":"Pol\u00edtica de Capacidade de Desempenho"},"content":{"rendered":"
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\n\t\t\t\t\tPol\u00edticas<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pol\u00edtica de Capacidade de Desempenho <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00daltima atualiza\u00e7\u00e3o 25\/06\/2026<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Introdu\u00e7\u00e3o<\/h2>\n

A Malvern International, incluindo a Language in Action, est\u00e1 comprometida em manter altos padr\u00f5es de desempenho em toda a organiza\u00e7\u00e3o. Para isso, a empresa precisa de funcion\u00e1rios que sejam competentes em suas fun\u00e7\u00f5es, tenham um \u00edndice m\u00ednimo de faltas e possam atender ou superar as expectativas em termos de desempenho.<\/p>\n

Esta Pol\u00edtica estabelece o processo a ser seguido quando um funcion\u00e1rio n\u00e3o consegue atingir ou manter os n\u00edveis de comparecimento exigidos em sua fun\u00e7\u00e3o devido \u00e0 capacidade de desempenho. O resultado final desejado \u00e9 que a Empresa possa auxiliar o funcion\u00e1rio a melhorar seu desempenho, atingir os padr\u00f5es exigidos e ser capaz de sustentar esse desempenho.<\/p>\n

A Pol\u00edtica n\u00e3o confere direitos contratuais a funcion\u00e1rios individuais. A Empresa reserva-se o direito de alterar os termos desta Pol\u00edtica a qualquer momento, embora os funcion\u00e1rios sejam informados de quaisquer altera\u00e7\u00f5es por escrito.<\/p>\n

A Pol\u00edtica se aplica a todos os funcion\u00e1rios que completaram o per\u00edodo de experi\u00eancia.<\/p>\n\n

Capacidade de Desempenho<\/h2>\n

Quando surgirem preocupa\u00e7\u00f5es sobre a capacidade de um funcion\u00e1rio, o Gerente de Linha primeiro estabelecer\u00e1 que:<\/p>\n

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  • Existe uma cren\u00e7a genu\u00edna de que o funcion\u00e1rio n\u00e3o est\u00e1 atingindo os padr\u00f5es de desempenho.<\/li>\n
  • A cren\u00e7a \u00e9 baseada em motivos ou evid\u00eancias razo\u00e1veis.<\/li>\n
  • Uma investiga\u00e7\u00e3o para estabelecer esses motivos foi realizada.<\/li>\n<\/ul>\n\n

    Procedimento informal<\/strong><\/p>\n

    Onde houver uma queda de desempenho considerada menor, o Gerente de Linha levantar\u00e1 e abordar\u00e1 as quest\u00f5es informalmente. Isso pode incluir coaching, treinamento no trabalho ou outras medidas de apoio. Os padr\u00f5es esperados, prazos de melhoria e datas de revis\u00e3o ser\u00e3o acordados.<\/p>\n\n

    Procedimento Formal<\/strong><\/p>\n\n

    Est\u00e1gio 1 \u2013 Plano de Melhoria de Desempenho<\/strong><\/p>\n

    Uma reuni\u00e3o de capacidade de desempenho N\u00edvel 1 ser\u00e1 agendada com o funcion\u00e1rio.<\/p>\n

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    • Preocupa\u00e7\u00f5es e evid\u00eancias sobre falhas de desempenho ser\u00e3o discutidas.<\/li>\n
    • Os padr\u00f5es esperados e as \u00e1reas de melhoria ser\u00e3o esclarecidos.<\/li>\n
    • Um Plano de Melhoria de Desempenho (PIP) ser\u00e1 conclu\u00eddo com objetivos claros.<\/li>\n
    • Os per\u00edodos de melhoria geralmente ter\u00e3o a dura\u00e7\u00e3o de dois a tr\u00eas meses.<\/li>\n
    • Ser\u00e3o identificados treinamento, supervis\u00e3o ou coaching adicionais.<\/li>\n
    • A n\u00e3o melhoria pode levar a medidas formais adicionais.<\/li>\n<\/ul>\n

      Todos os resultados e prazos ser\u00e3o confirmados por escrito.<\/p>\n\n

      Fase 2 \u2013 Desligamento ou A\u00e7\u00e3o Alternativa<\/strong><\/p>\n

      Se uma melhoria sustentada n\u00e3o for alcan\u00e7ada, ou se o desempenho permanecer grosseiramente negligente, uma nova reuni\u00e3o formal ser\u00e1 realizada.<\/p>\n

      Poss\u00edveis resultados incluem:<\/p>\n

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      • Demiss\u00e3o com aviso pr\u00e9vio.<\/li>\n
      • Redistribui\u00e7\u00e3o para outra fun\u00e7\u00e3o adequada.<\/li>\n
      • Extens\u00e3o de advert\u00eancia formal ativa.<\/li>\n
      • Acordos contratuais de altera\u00e7\u00e3o como alternativa \u00e0 demiss\u00e3o.<\/li>\n<\/ul>\n

        Quaisquer altera\u00e7\u00f5es contratuais exigem o acordo escrito e volunt\u00e1rio do empregado.<\/p>\n

        Se nenhuma alternativa adequada existir ou for aceita, poder\u00e1 ocorrer demiss\u00e3o por motivos de capacidade de desempenho.<\/p>\n\n

        Considera\u00e7\u00f5es<\/h2>\n\n

        Apela\u00e7\u00f5es<\/strong><\/p>\n

        Os funcion\u00e1rios podem contestar qualquer decis\u00e3o sob este procedimento dentro de uma semana ap\u00f3s o recebimento da confirma\u00e7\u00e3o por escrito.<\/p>\n

        A audi\u00eancia de recurso poder\u00e1 ser uma nova aprecia\u00e7\u00e3o completa ou uma revis\u00e3o da decis\u00e3o e do processo originais. A Empresa procurar\u00e1 garantir a imparcialidade e, sempre que poss\u00edvel, utilizar um gestor que n\u00e3o tenha sido previamente envolvido.<\/p>\n

        Ap\u00f3s a audi\u00eancia de apela\u00e7\u00e3o, a Companhia poder\u00e1:<\/p>\n

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        • Confirme a decis\u00e3o original.<\/li>\n
        • Revogue a decis\u00e3o original.<\/li>\n
        • Substitua um resultado alternativo.<\/li>\n<\/ul>\n

          A decis\u00e3o do recurso \u00e9 final.<\/p>\n\n

          Defici\u00eancias<\/strong><\/p>\n

          Ser\u00e1 considerada se o desempenho insatisfat\u00f3rio pode estar relacionado a uma defici\u00eancia e se ajustes razo\u00e1veis podem ser feitos, incluindo mudan\u00e7as nas fun\u00e7\u00f5es, equipamentos adicionais, treinamento ou modifica\u00e7\u00f5es procedimentais.<\/p>\n

          Os funcion\u00e1rios s\u00e3o incentivados a discutir quaisquer condi\u00e7\u00f5es m\u00e9dicas relevantes com seu Gerente Direto ou Parceiro de Neg\u00f3cios de RH.<\/p>\n\n

          Confidencialidade<\/strong><\/p>\n

          O desempenho e outras quest\u00f5es ser\u00e3o tratados de forma sens\u00edvel e confidencial. Funcion\u00e1rios e testemunhas envolvidos n\u00e3o devem fazer grava\u00e7\u00f5es eletr\u00f4nicas de reuni\u00f5es ou audi\u00eancias conduzidas sob este procedimento.<\/p>\n\n

          Aprova\u00e7\u00e3o de Pol\u00edtica<\/h2>\n\n\n
          Data:<\/strong> Setembro de 2025<\/td>Vers\u00e3o:<\/strong> 1<\/td><\/tr>\n
          Autor:<\/strong> Kelly McGrath, Gerente de RH<\/td>Data de revis\u00e3o:<\/strong> Setembro de 2027<\/td><\/tr>\n
          Aprovado pelo Diretor Executivo<\/strong>
          Richard Mace:<\/td>          		<\/td><\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Policies Performance Capability Policy Last updated 25\/06\/2026 Introduction Malvern International, including Language in Action, is committed to maintaining high standards of performance throughout the organisation. To achieve this, the company needs employees who are competent in their job roles, have minimal absence and can meet or exceed expectations in terms of performance. This Policy sets […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":44379,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-49093","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPerformance Capability Policy - Language in Action<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/languageinactionltd.co.uk\/pt\/politicas\/politica-de-capacidade-de-desempenho\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Performance Capability Policy - Language in Action\" \/>\n<meta property=\"og:description\" content=\"Policies Performance Capability Policy Last updated 25\/06\/2026 Introduction Malvern International, including Language in Action, is committed to maintaining high standards of performance throughout the organisation. 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