{"id":45237,"date":"2025-08-28T11:06:13","date_gmt":"2025-08-28T11:06:13","guid":{"rendered":"https:\/\/languageinactionltd.co.uk\/?page_id=45237"},"modified":"2026-04-13T10:36:23","modified_gmt":"2026-04-13T10:36:23","slug":"%ed%95%99%ec%83%9d-%eb%b6%88%eb%a7%8c-%ec%b2%98%eb%a6%ac-%ec%a0%95%ec%b1%85-%eb%b0%8f-%ec%a0%88%ec%b0%a8","status":"publish","type":"page","link":"https:\/\/languageinactionltd.co.uk\/ko\/policies\/student-complaints-policy-and-procedure\/","title":{"rendered":"\ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45 \ubc0f \uc808\ucc28"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\uc815\ucc45<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45 \ubc0f \uc808\ucc28<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

\ucd5c\uc885 \uc5c5\ub370\uc774\ud2b8 2026\/10\/04<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

1. \ubaa9\uc801 \ubc0f \ubc94\uc704<\/h2>

\uc774 \ubb38\uc11c\uc5d0\ub294 \ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc808\ucc28\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>

\uc808\ucc28\uc758 \ubc94\uc704\ub294 \uc81c\uacf5\ub41c \uc11c\ube44\uc2a4 \ubc0f \uc2dc\uc124\uc744 \ud3ec\ud568\ud558\uc5ec LIA\uc5d0\uc11c\uc758 \ud559\uc0dd \uacbd\ud5d8\uc5d0 \uad00\ud55c \ubd88\ub9cc \uc0ac\ud56d\uc73c\ub85c \uc81c\ud55c\ub429\ub2c8\ub2e4.<\/p>

2.\uc6d0\uce59<\/h2>

2.1 \ud559\uc0dd\uc740 \uc6d0\ud558\ub294 \uc0ac\ub78c\uc5d0\uac8c \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4, \uc870\uc5b8 \ubc0f \ub3c4\uc6c0\uc744 \uc694\uccad\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud559\uc0dd\uc740 \uc5b4\ub290 \ub2e8\uacc4\uc5d0\uc11c\ub4e0 \ud544\uc694\ud55c \uacbd\uc6b0 \ud559\uc0dd\uc744 \ub300\uc2e0\ud558\uc5ec \ubc1c\uc5b8\ud560 \uc218 \uc788\ub294 \ub2e4\ub978 \uc0ac\ub78c\uacfc \ub3d9\ud589\/\ub300\ub9ac\ud560 \uad8c\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p>

2.2 LIA\ub294 \ud559\uad50\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \ud559\uc0dd\uc758 \uc758\uacac\uacfc \uc81c\uc548\uc744 \ud658\uc601\ud569\ub2c8\ub2e4. \ud559\uc0dd\ub4e4\uc740 \uc81c\uc548\uc744 \ud560 \uac83\uc744 \uad8c\uc7a5\ud569\ub2c8\ub2e4.<\/p>

2.3 \ud559\uad50\ub294 \ub54c\ub54c\ub85c \ud559\uc0dd\ub4e4\uc774 \uc9c1\uc6d0\uc73c\ub85c\ubd80\ud130 \ubc1b\ub294 \uc2dc\uc124\uc774\ub098 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud574 \ubd88\ub9cc\uc744 \uac00\uc9c8 \uc218 \uc788\uc74c\uc744 \uc778\uc815\ud569\ub2c8\ub2e4.<\/p>

2.4 \uc774 \uc808\ucc28\ub294 \ud559\uc0dd\ub4e4\uc774 \uc801\uc808\ud55c \uc9c1\uc6d0\uc5d0\uac8c \uc758\uacac, \uc81c\uc548 \ubc0f \ubd88\ub9cc\uc744 \uc81c\uae30\ud560 \uc218 \uc788\ub294 \uac04\ub2e8\ud558\uace0 \uc774\ud574\ud558\uae30 \uc26c\uc6b4 \uc218\ub2e8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p>

2.5 \ud559\uad50\ub294 \uc758\uacac, \uc81c\uc548 \ub610\ub294 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub294 \ud559\uc0dd\uc5d0\uac8c \uc81c\uacf5\ub418\ub294 \uc11c\ube44\uc2a4\uc640 \uad00\ub9ac\uac00 \uc870\uce58\uc758 \uacb0\uacfc\ub85c \uc778\ud574 \uc5b4\ub5a4 \uc2dd\uc73c\ub85c\ub4e0 \ud53c\ud574\ub97c \uc785\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud558\uc9c0\ub9cc, \ud559\uad50\ub294 \ud559\uc0dd\uc774 \uacbd\ubc15\ud558\uac70\ub098 \uc131\uac00\uc2e0 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4.<\/p>

2.6 \ud559\uad50\ub294 \uc758\uacac, \uc81c\uc548 \ubc0f \ubd88\ub9cc \uc0ac\ud56d\uc758 \uae30\ubc00\uc744 \uac00\ub2a5\ud55c \ud55c \uc720\uc9c0\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc77c\ubc18\uc801\uc73c\ub85c \uc11c\ube44\uc2a4 \uc81c\uacf5\uc790\uc5d0\uac8c \ubd88\ub9cc \uc0ac\ud56d\uc774 \uc811\uc218\ub418\uc5c8\uc73c\uba70 \uc870\uc0ac \uc911\uc774\ub77c\ub294 \uc0ac\uc2e4\uc744 \uc54c\ub824\uc57c \ud569\ub2c8\ub2e4.<\/p>

2.7 \uc704 \uc870\ud56d\uc740 \uc9c1\uc6d0 \uc9d5\uacc4 \ubb38\uc81c\ub97c \ucc98\ub9ac\ud558\ub294 \uae30\uc874 \uc808\ucc28\ub97c \uc5b4\ub5a0\ud55c \ubc29\uc2dd\uc73c\ub85c\ub3c4 \uce68\ud574\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>

3. \ubd88\ub9cc \ucc98\ub9ac \uc808\ucc28<\/h2>

3.1. \ube44\uacf5\uc2dd \ub2e8\uacc4(\uc704\uc758 2.1 \ucc38\uc870):<\/p>

\uc77c\ubc18\uc801\uc73c\ub85c \ub9ce\uc740 \ubb38\uc81c\uac00 \uacf5\uc2dd\uc801\uc778 \uc808\ucc28\uc5d0 \uc758\uc874\ud560 \ud544\uc694 \uc5c6\uc774 \uc870\uc815\uc758 \uc815\uc2e0\uc73c\ub85c \ube44\uacf5\uc2dd\uc801\uc73c\ub85c \ucc98\ub9ac\ub418\uae30\ub97c \ubc14\ub78d\ub2c8\ub2e4. \uc6b0\uc120, \uc790\uc2e0\uc774 \ubc1b\uc740 \uc11c\ube44\uc2a4\uc5d0 \ubd88\ub9cc\uc774 \uc788\ub294 \ud559\uc0dd\uc740 \ub2f4\ub2f9 \uad50\uc0ac\ub098 \ud559\uc2b5\/\ud559\uc5c5 \ucc45\uc784\uc790, \ud65c\ub3d9 \ub9ac\ub354\/\ud65c\ub3d9 \uad00\ub9ac\uc790 \ubc0f \ubcf5\uc9c0 \ub2f4\ub2f9\uad00\/\uc13c\ud130 \uad00\ub9ac\uc790\uc640 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub824\uace0 \ub178\ub825\ud574\uc57c \ud569\ub2c8\ub2e4. \ub300\ubd80\ubd84\uc758 \uacbd\uc6b0 \ud574\ub2f9 \ub2f4\ub2f9\uc790\uac00 \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \uac00\uc7a5 \uc798 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ube44\uacf5\uc2dd \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc751\ub2f5\uc774 \ub9cc\uc871\uc2a4\ub7fd\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \ud559\uc0dd\uc740 \uc544\ub798\uc5d0 \uba85\uc2dc\ub41c \uacf5\uc2dd \ubd88\ub9cc \uc808\ucc28\ub97c \uc774\uc6a9\ud560 \uad8c\ub9ac\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ud559\uc0dd\uc740 \ubd88\ub9cc \uc0ac\ud56d\uc774 \ube44\uacf5\uc2dd\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uae30\uc5d0\ub294 \ub108\ubb34 \uc2ec\uac01\ud558\ub2e4\uace0 \ud310\ub2e8\ud558\uac70\ub098 \ube44\uacf5\uc2dd \ub17c\uc758 \uacb0\uacfc\uc5d0 \ubd88\ub9cc\uc871\ud558\ub294 \uacbd\uc6b0\uc5d0\ub9cc \uc774 \uacf5\uc2dd \ubd88\ub9cc \uc808\ucc28\ub97c \uc774\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

3.2. \ud559\uad50 \ub2e8\uacc4:<\/p>

\ud559\uc0dd\uc774 \uc774\ub7ec\ud55c \uc808\ucc28\uc5d0 \ub530\ub77c \uc815\uc2dd\uc73c\ub85c \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\ub824\uba74 \uc13c\ud130 \ub9e4\ub2c8\uc800\uc5d0\uac8c \ubd88\ub9cc\uc744 \uc81c\uae30\ud574\uc57c \ud558\uba70, \uc13c\ud130 \ub9e4\ub2c8\uc800\ub294 \uc791\uc131\ud560 \uc218 \uc788\ub294 \ubd88\ub9cc \uc591\uc2dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>

\uc13c\ud130 \ub9e4\ub2c8\uc800\uc640 \uad00\ub828\ub41c \uc11c\uba74 \ubd88\ub9cc \uc0ac\ud56d\uc740 \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \uc9c1\uc811 \ub7ad\uadc0\uc9c0 \uc778 \uc561\uc158 \ubcf8\uc0ac\ub85c \ubcf4\ub0b4\uac70\ub098 \uc13c\ud130\uc5d0 \ube44\uce58\ub41c \ub7ad\uadc0\uc9c0 \uc778 \uc561\uc158 \ubd88\ub9cc \uc0ac\ud56d \uc591\uc2dd\uc5d0 \uc791\uc131\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

\uc13c\ud130 \ub9e4\ub2c8\uc800\ub294 \uc77c\ubc18\uc801\uc73c\ub85c 48\uc2dc\uac04 \uc774\ub0b4\uc5d0 \ud559\uc0dd\uc758 \ud3b8\uc9c0\uc5d0 \uc9c1\uc811 \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \uc13c\ud130 \uad00\ub9ac\uc790\uac00 \ubd88\ub9cc \uc0ac\ud56d\uc5d0 \ucd94\uac00 \uc870\uc0ac\uac00 \ud544\uc694\ud558\ub2e4\uace0 \ud310\ub2e8\ud558\ub294 \uacbd\uc6b0 \ud559\uc0dd(\ub610\ub294 \ub300\ub9ac\uc778)\uc5d0\uac8c \ubd88\ub9cc \uc0ac\ud56d \ucc98\ub9ac \ubc29\ubc95\uc744 \uc124\uba85\ud569\ub2c8\ub2e4. \ubd88\ub9cc \uc0ac\ud56d\uc744 \ucda9\ubd84\ud788 \uc870\uc0ac\ud558\uace0(\uc77c\ubc18\uc801\uc73c\ub85c \ud559\uc0dd\uc774 \uc9c1\uc811 \ubd88\ub9cc \uc0ac\ud56d\uc744 \ub17c\uc758\ud560 \uc218 \uc788\ub3c4\ub85d \ucd08\ub300\ud558\ub294 \uacfc\uc815\ub3c4 \ud3ec\ud568\ub428) \ud559\uc0dd\uc740 \uc77c\ubc18\uc801\uc73c\ub85c 5\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74 \ub2f5\ubcc0\uc744 \ubc1b\uac8c \ub429\ub2c8\ub2e4.<\/p>

\ud559\uc0dd\uc774 \ubc1b\uc740 \ub2f5\ubcc0\uc5d0 \ub9cc\uc871\ud558\uace0 \ub354 \uc774\uc0c1 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uc73c\ub824\ub294 \uacbd\uc6b0, \ubd88\ub9cc \uc0ac\ud56d\uc744 \ud1b5\ud574 \uc5bb\uc740 \uc815\ubcf4\ub294 \ud559\uad50\uac00 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p>

3.3. \uc774\uc758 \uc81c\uae30<\/p>

\ubd88\ub9cc \uc0ac\ud56d\uc774 5\uc77c \uc774\ub0b4\uc5d0 \ud574\uacb0\ub418\uc9c0 \uc54a\uac70\ub098 \ud559\uc0dd\uc774 \ub9cc\uc871\ud558\uc9c0 \ubabb\ud558\ub294 \uacbd\uc6b0, \ud559\uc0dd\uc740 \ubd88\ub9cc \uc0ac\ud56d\uc744 \uc5b8\uc5b4 \uc0ac\uc6a9 \ubcf8\ubd80\uc5d0 \uc804\ub2ec\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>

\ubcf8\uc0ac\uc5d0\uc11c \ubd88\ub9cc \uc0ac\ud56d\uc744 \uc870\uc0ac\ud558\uba70(\uc77c\ubc18\uc801\uc73c\ub85c \ud559\uc0dd \ubcf8\uc778 \ub610\ub294 \ud559\uc0dd\uc774 \uc9c0\uc815\ud55c \uc0ac\ub78c\uacfc \uc9c1\uc811 \ubd88\ub9cc \uc0ac\ud56d\uc744 \ub17c\uc758\ud558\ub3c4\ub85d \ucd08\ub300\ud569\ub2c8\ub2e4), \ud559\uc0dd\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5\uc77c \uae30\uc900 3\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74 \ub2f5\ubcc0\uc744 \ubc1b\uac8c \ub429\ub2c8\ub2e4.<\/p>

\ud559\uc0dd\uc774 \ubc1b\uc740 \ub2f5\ubcc0\uc5d0 \ub9cc\uc871\ud558\uace0 \ub354 \uc774\uc0c1 \ubd88\ub9cc\uc744 \uc81c\uae30\ud558\uc9c0 \uc54a\uc73c\ub824\ub294 \uacbd\uc6b0, \ubd88\ub9cc \uc0ac\ud56d\uc744 \ud1b5\ud574 \uc5bb\uc740 \uc815\ubcf4\ub294 \ud559\uad50\uac00 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p>

\ud559\uc0dd\uc774 \ub2f5\ubcc0\uc5d0 \ub9cc\uc871\ud558\uc9c0 \uc54a\uc73c\uba74 \uc774\uc0ac\ub294 \ubd88\ub9cc\ucc98\ub9ac\uc704\uc6d0\ud68c \ud68c\uc758\ub97c \uc18c\uc9d1\ud569\ub2c8\ub2e4. \ud68c\uc758\uc5d0 \uc55e\uc11c \ubd88\ub9cc\uc744 \uc81c\uae30\ud55c \ud559\uc0dd\uc5d0\uac8c \uccad\ubb38\ud68c\uc5d0 \ucc38\uc11d\ud560 \uad8c\ub9ac\uac00 \uc788\uc74c\uc744 \uc54c\ub824 \ub4dc\ub9bd\ub2c8\ub2e4.<\/p>

3.3.1 \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c \uad6c\uc131<\/p>

\ubd88\ub9cc\ucc98\ub9ac\uc704\uc6d0\ud68c \uc704\uc6d0\uc740 \ud574\ub2f9 \uc0ac\uac74\uacfc \uc774\uc804\uc5d0 \uc5b4\ub5a0\ud55c \uad00\ub828\ub3c4 \uc5c6\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub429\ub2c8\ub2e4:<\/p>

  • \ubd88\ub9cc \uc81c\uae30\uc790<\/li>
  • \uc774\uc0ac\ud68c \uad6c\uc131\uc6d0 1\uba85, \ub610\ub294 \uc774\uc0ac \ub610\ub294 \uc6b4\uc601 \uad00\ub9ac\uc790, \uc544\uce74\ub370\ubbf9 \uad00\ub9ac\uc790, \uc778\uc0ac \uad00\ub9ac\uc790(\ud574\ub2f9\ub418\ub294 \uacbd\uc6b0)<\/li>
  • \ud559\uc0dd \ub300\ud45c 1\uba85<\/li>
  • \uad50\uc0ac \ud55c \uba85<\/li><\/ul>

    3.3.2 \uc774\uc758\uc2e0\uccad\uc5d0 \ub300\ud55c \ucc38\uc870 \uc57d\uad00<\/p>

    \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c\uc758 \ucc38\uc870 \uc870\uac74\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>

    • \ud559\uad50 \ub610\ub294 \uc9c0\uc6d0 \ubd80\uc11c\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4 \ubc0f \uc2dc\uc124\uc744 \ud3ec\ud568\ud558\uc5ec \ud559\uad50\uc5d0\uc11c\uc758 \uacbd\ud5d8\uacfc \uad00\ub828\ud558\uc5ec \ud559\uc0dd\uc758 \ubd88\ub9cc \uc0ac\ud56d\uc744 \uace0\ub824\ud569\ub2c8\ub2e4.<\/li>
    • \uc801\uc808\ud55c \uacbd\uc6b0 \uc774\uc0ac\ud68c\uc640 \ud559\uc0dd \ub300\ud45c\uc5d0\uac8c \uacb0\uc815 \uc0ac\ud56d\uc744 \ubcf4\uace0\ud569\ub2c8\ub2e4.<\/li><\/ul>

      3.4. \ucd5c\uc885 \uc774\uc758 \uc81c\uae30<\/p>

      \ud559\uc0dd\uc774 \uc774\uc758\uc2e0\uccad \ub2e8\uacc4\uc758 \uacb0\uacfc\uc5d0 \ub9cc\uc871\ud558\uc9c0 \ubabb\ud558\ub294 \uacbd\uc6b0 \ud574\ub2f9 \ud559\uad50\uc758 \uc778\uc99d \uae30\uad00\uc5d0 \ubb38\uc758\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4:<\/p>

      • \uc601\uad6d\ubb38\ud654\uc6d0 \uc601\uad6d\ubb38\ud654\uc6d0 \uace0\uac1d \uc11c\ube44\uc2a4 \uc601\uad6d, \ube0c\ub9ac\uc9c0\uc6cc\ud130 \ud558\uc6b0\uc2a4, 58 Whitworth Street, Manchester, M1 6BB<\/li>
      • \ub3c5\ub9bd \ud559\uad50 \uac80\uc0ac\uad00: C A P House, 9-12 Long Ln, London EC1A 9HA<\/li><\/ul>

        \ubd80\ub85d: \ubd88\ub9cc \ucc98\ub9ac \uc704\uc6d0\ud68c \ud68c\uc758 \ud504\ub85c\ud1a0\ucf5c<\/strong><\/p>

        • \uc758\uc7a5\uc740 \ub2f9\uc0ac\uc790\uc5d0\uac8c \uace0\ucda9\uc758 \uc131\uaca9\uc744 \ud655\uc778\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>
        • \uc758\uc7a5\uc740 \ubd88\ub9cc\uc744 \uc81c\uae30\ud55c \ud559\uc0dd(\ub610\ub294 \ub300\ub9ac\uc778)\uc5d0\uac8c \uace0\ucda9\uc744 \ub4b7\ubc1b\uce68\ud558\ub294 \uc0ac\ub840\ub97c \uc81c\uc2dc\ud558\uace0 \uace0\ucda9\uc744 \ub4b7\ubc1b\uce68\ud558\ub294 \uc99d\uc778\uc744 \uc18c\uac1c\ud558\ub3c4\ub85d \uc694\uccad\ud560 \uac83\uc785\ub2c8\ub2e4.<\/li>
        • \uc704\uc6d0\ud68c\ub294 \uc758\uc7a5\uc744 \ud1b5\ud574 \uc5b8\uc81c\ub4e0\uc9c0 \ud559\uc0dd \ubc0f\/\ub610\ub294 \ub300\ub9ac\uc778 \ubc0f\/\ub610\ub294 \uc99d\uc778\uc5d0\uac8c \uc9c8\ubb38\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>

        • \uc758\uc7a5\uc740 \uace0\ucda9\uc744 \uc81c\uae30\ud55c \ub2f9\uc0ac\uc790\uc5d0\uac8c \uace0\ucda9\uc5d0 \ub300\ud55c \ub2f5\ubcc0\uacfc \ub2f5\ubcc0\uc744 \ub4b7\ubc1b\uce68\ud560 \uc99d\uc778\uc744 \uc18c\uac1c\ud574 \ub2ec\ub77c\uace0 \uc694\uccad\ud569\ub2c8\ub2e4.<\/p><\/li>

        • \uc704\uc6d0\ud68c\ub294 \uc758\uc7a5\uc744 \ud1b5\ud574 \uc5b8\uc81c\ub4e0\uc9c0 \uace0\ucda9\uc744 \uc81c\uae30\ud55c \ub2f9\uc0ac\uc790\uc640 \uadf8 \uc99d\uc778\uc5d0\uac8c \uc9c8\ubb38\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><\/li>

        • \uc758\uc7a5\uc740 \uace0\ucda9\uc744 \uc81c\uae30\ud55c \ud559\uc0dd(\ub610\ub294 \ub300\ub9ac\uc778)\uc5d0\uac8c \uc0ac\uac74\uc744 \uc694\uc57d\ud574 \ub2ec\ub77c\uace0 \uc694\uccad\ud569\ub2c8\ub2e4.<\/p><\/li>

        • \uc758\uc7a5\uc740 \uace0\ucda9\uc744 \uc81c\uae30\ud55c \ub2f9\uc0ac\uc790\uc5d0\uac8c \uc790\uc2e0\uc758 \uc0ac\ub840\ub97c \uc694\uc57d\ud574 \ub2ec\ub77c\uace0 \uc694\uccad\ud569\ub2c8\ub2e4.<\/p><\/li>

        • \ub2f9\uc0ac\uc790\ub294 \ud68c\uc758\uc5d0\uc11c \ud1f4\uc7a5\ud560 \uac83\uc744 \uc694\uccad\ubc1b\uac8c \ub418\uba70 \uc704\uc6d0\ud68c\ub294 \uc2ec\ub9ac\ud55c \uc99d\uac70\ub97c \uac80\ud1a0\ud558\uace0 \uc774 \ub2e8\uacc4\uc5d0\uc11c \ub2e4\ub978 \ub2f9\uc0ac\uc790\ub85c\ubd80\ud130 \ucd94\uac00 \uc99d\uac70 \ub610\ub294 \uc870\uc5b8\uc744 \uc5bb\uae30 \uc704\ud574 \ucd94\ud6c4\uc5d0 \uccad\ubb38\ud68c\ub97c \ub2e4\uc2dc \uc18c\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uacbd\uc6b0 \ubaa8\ub4e0 \ub2f9\uc0ac\uc790\ub294 \uc7ac\uc18c\uc9d1\ub41c \ud68c\uc758\uc5d0 \ucc38\uc11d\ud558\ub3c4\ub85d \ucd08\ub300\ub429\ub2c8\ub2e4.<\/p><\/li>

        • \uc704\uc6d0\uc7a5\uc740 \ub2f9\uc0ac\uc790\ub4e4\uc744 \ud55c\uc790\ub9ac\uc5d0 \ubd80\ub974\uac70\ub098 \uc11c\uba74\uc73c\ub85c \uc704\uc6d0\ud68c\uc758 \uacb0\uc815\uc744 \ubc1c\ud45c\ud569\ub2c8\ub2e4. \uccad\ubb38\ud68c \uacb0\uacfc\ub294 \uc601\uc5c5\uc77c \uae30\uc900 5\uc77c \uc774\ub0b4\uc5d0 \uc11c\uba74\uc73c\ub85c \ud655\uc815\ub429\ub2c8\ub2e4.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Policies Student Complaints Policy and Procedure Last updated 10\/04\/2026 1.Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at LIA, including services and facilities provided. 2.Principles 2.1 Students may ask for information, advice and help in making a complaint from […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":44379,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-45237","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nStudent Complaints Policy and Procedure - Language in Action<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/languageinactionltd.co.uk\/ko\/\uc815\ucc45\/\ud559\uc0dd-\ubd88\ub9cc-\ucc98\ub9ac-\uc815\ucc45-\ubc0f-\uc808\ucc28\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Complaints Policy and Procedure - Language in Action\" \/>\n<meta property=\"og:description\" content=\"Policies Student Complaints Policy and Procedure Last updated 10\/04\/2026 1.Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at LIA, including services and facilities provided. 2.Principles 2.1 Students may ask for information, advice and help in making a complaint from […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/languageinactionltd.co.uk\/ko\/\uc815\ucc45\/\ud559\uc0dd-\ubd88\ub9cc-\ucc98\ub9ac-\uc815\ucc45-\ubc0f-\uc808\ucc28\/\" \/>\n<meta property=\"og:site_name\" content=\"Language in Action\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-13T10:36:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/languageinactionltd.co.uk\/wp-content\/uploads\/sites\/9\/2025\/08\/lia-social.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data1\" content=\"5\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/student-complaints-policy-and-procedure\\\/\",\"url\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/student-complaints-policy-and-procedure\\\/\",\"name\":\"Student Complaints Policy and Procedure - Language in Action\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/#website\"},\"datePublished\":\"2025-08-28T11:06:13+00:00\",\"dateModified\":\"2026-04-13T10:36:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/student-complaints-policy-and-procedure\\\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/student-complaints-policy-and-procedure\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/student-complaints-policy-and-procedure\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Policies\",\"item\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/policies\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Student Complaints Policy and Procedure\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/\",\"name\":\"Language in Action\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/languageinactionltd.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45 \ubc0f \uc808\ucc28 - \ud589\ub3d9\ud558\ub294 \uc5b8\uc5b4","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/languageinactionltd.co.uk\/ko\/\uc815\ucc45\/\ud559\uc0dd-\ubd88\ub9cc-\ucc98\ub9ac-\uc815\ucc45-\ubc0f-\uc808\ucc28\/","og_locale":"ko_KR","og_type":"article","og_title":"Student Complaints Policy and Procedure - Language in Action","og_description":"Policies Student Complaints Policy and Procedure Last updated 10\/04\/2026 1.Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at LIA, including services and facilities provided. 2.Principles 2.1 Students may ask for information, advice and help in making a complaint from […]","og_url":"https:\/\/languageinactionltd.co.uk\/ko\/\uc815\ucc45\/\ud559\uc0dd-\ubd88\ub9cc-\ucc98\ub9ac-\uc815\ucc45-\ubc0f-\uc808\ucc28\/","og_site_name":"Language in Action","article_modified_time":"2026-04-13T10:36:23+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/languageinactionltd.co.uk\/wp-content\/uploads\/sites\/9\/2025\/08\/lia-social.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"5\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/languageinactionltd.co.uk\/policies\/student-complaints-policy-and-procedure\/","url":"https:\/\/languageinactionltd.co.uk\/policies\/student-complaints-policy-and-procedure\/","name":"\ud559\uc0dd \ubd88\ub9cc \ucc98\ub9ac \uc815\ucc45 \ubc0f \uc808\ucc28 - \ud589\ub3d9\ud558\ub294 \uc5b8\uc5b4","isPartOf":{"@id":"https:\/\/languageinactionltd.co.uk\/#website"},"datePublished":"2025-08-28T11:06:13+00:00","dateModified":"2026-04-13T10:36:23+00:00","breadcrumb":{"@id":"https:\/\/languageinactionltd.co.uk\/policies\/student-complaints-policy-and-procedure\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/languageinactionltd.co.uk\/policies\/student-complaints-policy-and-procedure\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/languageinactionltd.co.uk\/policies\/student-complaints-policy-and-procedure\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/languageinactionltd.co.uk\/"},{"@type":"ListItem","position":2,"name":"Policies","item":"https:\/\/languageinactionltd.co.uk\/policies\/"},{"@type":"ListItem","position":3,"name":"Student Complaints Policy and Procedure"}]},{"@type":"WebSite","@id":"https:\/\/languageinactionltd.co.uk\/#website","url":"https:\/\/languageinactionltd.co.uk\/","name":"\uc2e4\uc81c \uc5b8\uc5b4 \uc0ac\uc6a9","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/languageinactionltd.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"}]}},"_links":{"self":[{"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/pages\/45237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/comments?post=45237"}],"version-history":[{"count":7,"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/pages\/45237\/revisions"}],"predecessor-version":[{"id":47723,"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/pages\/45237\/revisions\/47723"}],"up":[{"embeddable":true,"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/pages\/44379"}],"wp:attachment":[{"href":"https:\/\/languageinactionltd.co.uk\/ko\/wp-json\/wp\/v2\/media?parent=45237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}