{"version":"1.0","provider_name":"Sprache in Aktion","provider_url":"https:\/\/languageinactionltd.co.uk\/de","title":"Student Complaints Policy and Procedure - Language in Action","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Q5nw1nVW6E\"><a href=\"https:\/\/languageinactionltd.co.uk\/de\/policies\/student-complaints-policy-and-procedure\/\">Beschwerdepolitik und -verfahren f\u00fcr Studenten<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/languageinactionltd.co.uk\/de\/policies\/student-complaints-policy-and-procedure\/embed\/#?secret=Q5nw1nVW6E\" width=\"600\" height=\"338\" title=\"&#8222;Student Complaints Policy and Procedure&#8220; &#8211; Language in Action\" data-secret=\"Q5nw1nVW6E\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/languageinactionltd.co.uk\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Policies Student Complaints Policy and Procedure Last updated 10\/04\/2026 1.Purpose and scope This document contains Student Complaints Procedures. The scope of the procedures is restricted to complaints in respect of the students\u2019 experience at LIA, including services and facilities provided. 2.Principles 2.1 Students may ask for information, advice and help in making a complaint from [&hellip;]","thumbnail_url":"https:\/\/languageinactionltd.co.uk\/wp-content\/uploads\/sites\/9\/2025\/08\/lia-social.png","thumbnail_width":1200,"thumbnail_height":675}